Application Policy

While our pricing applies to most vehicles, some eligible vehicles may fall into a higher risk category.  In those cases, you may be given the opportunity to obtain coverage at the appropriate rate as determined by our underwriting guidelines.

All applications must be underwritten before a policy can be issued.  In most cases, this is a seamless process.  In some cases, however, the vehicle may not meet the underwriting guidelines that allow us to offer coverage at a reasonable rate. In those instances, you will not be charged or you will receive a full refund.

We rely on the information you provide in your application.  If any of the information is wrong, or if it changes, your coverage level or eligibility may be affected. Please be sure all the information you provide is accurate. If it changes, please be sure to notify us as early as possible.

Any applicable application fee is non-refundable.  



Pre-Inspection Policy

All our programs have a pre-inspection requirement.

On some occasions, we may simply require an oil change as an inspection.  In those cases, we require an unaltered copy of the original receipt for service with its associated checklist included.

On some occasions, we may require your vehicle be inspected by an independent, professional inspector.

We reserve the right to specify who performs the inspection. All inspection fees are non-refundable.

On rare occasion, we may waive the inspection requirement, at our discretion.

No contract will be issued without the inspection requirement first being met by you or waived by us.

If we send an inspector and you fail to make the vehicle available for inspection, subsequent inspections must be pre-paid to us, by you.

Any deficiencies noted during the inspection will not be covered by your policy until acceptable proof of repair is provided, as determined by us.



Issue and Refund Policy

Contracts are issued based on the information you provided in your application.

Contracts issued based on incorrect or missing information may be voided by us at our discretion. This holds true regardless of the source of the error.

It is your obligation to notify us of any incorrect or missing information in your application or contract as soon as possible. Failure to do so will likely affect your coverage.

Any “money back guarantee” or “free look” period applies only to the initial contract period.

All refunds are issued less claims paid.  Claims paid includes costs incurred by us to pay costs including, but not limited to; parts, labor, towing, car rental, inspection and administration of any claim that you filed or attempted to file with us, either directly or through a third party.



Privacy Policy

Warranty Administrative Services is an automotive warranty corporation. Consistent protecting the privacy of personal information. In order to understand the manner in which we protect information provided to us via the Website, please read the following Privacy Statement for the Website.

Visitors
Visitors may access Warranty Administrative Services web site and browse to review the services Warranty Administrative Services offers without providing personal information.


Clients
Warranty Administrative Services collects personally identifiable information, such as our clients provide this information at the time of registration for our services. A client's personally identifiable information, including debit/credit card number are collected when the clients provide this information at the time they purchase services provided by Warranty Administrative Services. This information is shared internally at Warranty Administrative Services to the extent necessary to complete client order fulfillment while ensuring data security.


Children
In accordance with the Children's Online Privacy Protection Act, Warranty Administrative Services does not knowingly solicit information from children on its Web site or knowingly market its services to children.
 


Additional Information Collected Automatically
As mentioned above, for general browsing and looking at our Web site's offerings, no personal information is captured. Warranty Administrative Services does obtain certain information each time a visitor logs onto the Web site. Examples of this type of information include the type of Internet Browser being used, the type of computer operating system being used and the domain name of the Web site from which the visitor linked to our site. We may utilize collected data for marketing purposes.


Email
Warranty Administrative Services may use the e-mail addresses provided to send e-mails concerning updates or announcements about our services.


Contact Information / Review of Client Information
Warranty Administrative Services reserves the right to contact our clients regarding account status and changes to the client agreement, privacy policy, or any other policies or agreements relevant to our clients. If you would like to review and/or update the client information that you provided at the time of purchase of our services, or if there are any questions or concerns about the privacy policy, please send us an e-mail at info@warrantyadministrativeservices.com or call (800) 225-4711.



Regulatory Compliance

Contracts issued in Florida are administered by Warranty Acceptance Corporation, Florida license number 60093.


Promotions

In order to receive your free month of coverage as a referred customer, you must sign up for and keep coverage for at least one complete term. At the conclusion of that term, your coverage will be extended by one additional month at no additional charge.

In order to receive your free month of coverage as the referring customer, both you and the customer you referred must keep coverage until the end of the referred customer's first term. At the end of the then-current term, you will receive one additional month of coverage at no additional charge.